Payment
Credit Card
Choosing this payment method speeds up order processing. Manage your payments securely anytime, anywhere with just a few clicks. The information in the "Billing Address" section must match the address on the credit card used for the purchase.
PayPal
PayPal is a secure and convenient payment system. Its Express version allows you to checkout without logging into the Premiata website. Complete your payment in just a few simple steps without re-entering your financial information already stored in PayPal. Click the "Don't have a PayPal account?" link to pay with all major credit cards without registering an account. No registration is required, and there are no additional fees. PayPal will immediately deduct the purchase amount from your account after you place your order.
Klarna
To provide you with Klarna's payment options, we will send your personal data (such as contact information and order details) to Klarna at checkout so that Klarna can assess your eligibility for their payment methods and customize the appropriate payment method for you. Your personal data will be processed in accordance with Klarna's privacy policy.
Frequently Asked Questions
Why was my credit card rejected?
Your bank card payment may be rejected for the following reasons:
- The payment information you provided does not match your bank card information;
- You have not activated your security code: Some credit cards require an additional security code to confirm payments and protect you from online fraud. This security code is provided by your bank;
- Your bank card has expired. Please check if your bank card has expired;
- You may have reached your online shopping limit. Please contact your bank;
- Please check your account balance. If you are using a prepaid card, you may need to top up or authorize payment;
- Please carefully check that all required fields are entered correctly: Enter a valid card number, expiration date, and CVV security code. If you are still unable to complete your purchase after checking all the above steps, please contact your bank to resolve the issue.
Can I get an invoice in my company's name?
Yes, please select the company option in the personal information section and enter the required tax information.
Can I apply for tax exemption?
No, this is not possible, as tax exemption only applies to goods purchased in physical stores and shipped directly by the buyer. Only goods shipped to countries outside the EU are subject to customs duties. If you purchase within the EU, no customs duties will be charged. Customs duties will be calculated according to the regulations of the country through which the goods transit. Typically, customs duties are collected from the recipient before delivery.
Is it safe to shop on your website using a credit card?
Yes. Data transmission is encrypted; we use a Secure Sockets Layer (SSL) system to protect your data. Furthermore, credit card transactions require you to provide the security code (CVV2) on the back of your card, which is not stored on our website. Premiata has an anti-fraud system capable of identifying illegal or improper use of credit cards.
